Introduction
At Cresta Marakanelo Limited we prioritize the privacy and protection of personal data in accordance with the Botswana Data Protection Act, 2018. This Privacy Notice explains how we collect, use, disclose, and safeguard personal information.
Data Collection and Usage
We may collect personal data directly from you or through our services, including:
- Guests: Name, contact information, identification details, payment information, and preferences.
- Employees: Name, contact details, employment history, and salary information.
- Vendors/Suppliers: Business contact details, contracts, and payment information.
Purpose of Data Processing
Your personal data is processed for the following purposes:
- For Guests: To manage bookings, provide services, process payments, and communicate effectively.
- For Employees: To comply with employment regulations, manage payroll, and provide benefits.
- For Vendors/Suppliers: To manage business relationships and process payments.
Data Sharing and Transfers
We may share your data with:
- Service Providers: For operational purposes.
- Legal Authorities: As required by law.
- Affiliates: For administrative purposes, ensuring compliance with data protection standards.
We ensure that data shared outside Botswana is protected in accordance with the provisions of the Botswana Data Protection Act, 2018. Such sharing will be done with your express consent.
Rights of Data Subjects
Under the Botswana Data Protection Act 2018, you have the following rights:
- Right to Access: Request access to your personal data.
- Right to Rectification: Request corrections of inaccurate or incomplete data.
- Right to Deletion: Request deletion of your data when no longer necessary.
- Right to Object: Object to certain processing of your data.
- Right to Data Portability: Request a copy of your data in a portable format.
- Right to Restrict Processing: Request restriction of processing under certain conditions.
To exercise these rights, please contact our Data Protection Officer at pako.mere@cresta.co.bw.
Data Security
We implement reasonable technical and organizational measures to protect your personal data, including encryption, access control, regular security audits, and secure data destruction.
Data Retention
Personal data will be retained only for as long as necessary in accordance with our internal policies for the purposes for which it was collected or as required by law.
Amendments to the Privacy Policy
We reserve the right to amend this Privacy Policy as necessary. Any updates will be communicated through our website or other appropriate channels.
Contact Information
If you have any questions about this Privacy Notice or wish to exercise your rights under the Botswana Data Protection Act 2018, please contact:
Data Protection Officer
Cresta Marakanelo Limited
Email: pako.mere@cresta.co.bw
Tel: +267 3912222
Physical Address: Cresta Marakanelo Limited
Plot 50676, Fairgrounds Office Park
Block A, 1st Floor
Gaborone, Botswana